KBPublisher

General Features

• Easy to set up and use
• Unlimited content
• Access from any browser or any computer
• Mobile View is specially optimized for mobile devices
• Able to control who sees which areas/articles
• Remote authentication of users, LDAP authentication
• Custom Fields
• Workflows
• Automations

Visitor Features

• View articles and files
• View related articles
• Send to Friend feature
• Comment on articles
• Rate articles
• Search for articles
• View glossary terms
• View most recent
• View most popular
• Ask questions or send feedback
• Quick response to feedback
• Export to PDF

Articles

• Provide unlimited categories and levels for your content
• Visual text editor for adding / modifying articles
• Built-in image upload wizard
• Secure articles that can be read by registered users only
• Secure articles that can be read only by users with nominated roles
• Display articles in multiple categories
• Use filters to refine search results
• Simple article workflow
• Add attachments to your articles
• Build content using templates
• Article history
• Autosaving

Files

• Upload files to knowledge base
• Files are searchable
• Users can view them
• Can attach files to articles
• Bulk add files on server

Administration

• Unlimited user privileges
• Roles and privileges control which articles users can see and whether they must log on first
• Works with browsers from any location
• Easily switch between public and administration views
• Workflow allows you to control when users can see articles

Customization

• Easily change the look and feel of the knowledge base through css files
• Easily wrap existing designs around the knowledge base

Uses for KBPublisher

• Knowledge base
• Help Desk
• FAQs
• Provide support for your products
• Policies and procedures
• Project documents and other content
• Training materials
• Shared company information