Bigin
Key Info:
Details
Bigin is a cloud CRM from Zoho designed for small businesses. It brings leads, deals, customer conversations, notes and follow-up work into a shared workspace for teams that have outgrown spreadsheets or disconnected inboxes. It is positioned separately from Zoho CRM as a simpler product for smaller organisations and shorter setup cycles.
Key capabilities
Official Bigin material describes visual pipelines, automated follow-ups, email, calling and WhatsApp activity, appointment scheduling, forms, multiple pipelines, tags, notes and calendar synchronisation with Google and Outlook. It also describes data-import options, dashboards and connections with accounting, marketing and other Zoho products. Bigin has mobile applications and documents integrations including Google Workspace, Microsoft 365, QuickBooks and marketplace connections.
The product may fit small businesses, including teams with one to twenty employees according to the vendor FAQ, that need a practical CRM for sales and customer operations. Buyers should evaluate whether its configurable pipelines, communication channels and workflow automation match their own process. This card does not claim that every integration, AI feature or security statement is available in every region or plan.
Deployment and scope
Bigin is presented as an online service and the vendor offers a trial without a credit card. Current pricing and edition limits are intentionally omitted because they can change. Buyers should confirm data handling, support, subscription terms and requirements for any communication channel before deployment.
Source checked: 3 August 2026. Facts are based on official Bigin product material.