Deskpro supports customer support ticket management. It may suit support teams coordinating customer requests across agents, connecting everyday records with a shared operational workflow.
...
Freshdesk is a cloud help desk for receiving, organising and resolving customer requests as tickets. It combines a shared support inbox with assignment, collaboration, service-level...
Front is a cloud customer-operations platform that combines shared inboxes, ticketing, collaboration and workflow automation. It lets teams manage email and other supported channels in...
Gorgias is a cloud help desk designed for ecommerce customer service. It centralises tickets from several channels and places order, subscription, shipping and customer context...
Groove is a cloud help desk for teams that want an email-like shared inbox with assignment, private collaboration and customer context. It combines conversation management...
HappyFox Help Desk is cloud customer-support software for converting requests into managed tickets. It combines omnichannel intake, assignment, automation, service-level controls, self-service knowledge, reporting and...
Help Scout is a cloud customer-support platform built around shared inboxes, customer context and self-service knowledge. It gives support teams an email-like workspace for assigning...
Hiver is a cloud customer-service platform with two related operating models: an omnichannel workspace and a help desk embedded in Gmail. It adds shared inbox...
Jitbit Helpdesk supports web-based customer support ticketing. It may suit support teams needing a ticket queue with SaaS or self-hosted deployment, connecting everyday records with...
Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales. SaaS or On-Premise, from just $24 per month.
...
Kustomer is a cloud customer-service platform that combines support conversations with a customer CRM and timeline. It brings messages, profile data, orders and other connected...
LiveAgent is a cloud help desk that combines ticketing, email, live chat, voice and customer-portal functions. It brings supported conversations into a universal inbox where...
Re:amaze supports cloud help-desk conversation management. It may suit online businesses coordinating multichannel customer support, connecting everyday records with a shared operational workflow.
...
Supportbench supports customer service case and help-desk management. It may suit customer support teams handling cases with activities and company history, connecting everyday records with...
Zendesk is a cloud customer-service platform centred on tickets, agent workspaces, messaging, self-service knowledge and support operations. It brings requests from several channels into a...